McNeill Property Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, interact with our services, or communicate with us.
Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information You Provide
When you fill out forms on our website, request a quote, schedule a consultation, or otherwise interact with us, we may collect:
- Name
- Email address
- Phone number
- Business or property address
- Project details and any other information you choose to share
Automatically Collected Information
When you visit our site, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time and date of access
- Referring URL
This information helps us understand user behavior and improve the overall experience on our website. It is not used to identify you personally without your consent.
How We Use Your Information
We use the information we collect to operate and improve our services responsibly:
- Respond to inquiries and project quote requests
- Provide and manage our property services
- Schedule and conduct site consultations
- Send emails and updates related to your project or service
- Improve our website and service offerings
- Comply with applicable legal obligations
We do not sell or rent your personal information to third parties. Your data is used solely to serve you and operate our business.
Sharing Your Information
We may share your information only in the following limited circumstances:
Service Providers
We use trusted third-party tools (e.g., CRM systems, scheduling platforms, payment processors) to help operate our business. These providers are contractually obligated to protect your data.
Legal Requirements
We may disclose your information if required to comply with applicable laws, regulations, or legal processes such as a court order or government request.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change.
Cookies & Tracking
We may use cookies or similar technologies to enhance your experience on our site. These tools help us understand website usage, remember preferences, and improve functionality.
Your choice: You can adjust your browser settings to refuse cookies at any time. Please note that disabling cookies may affect the functionality of certain features on our website.
Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. Our systems are maintained with industry-standard security practices.
Please note: No data transmission or storage system is 100% secure. While we work diligently to protect your information, we cannot guarantee absolute security.
Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Request deletion of your personal information
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the information in Section 10 below. We will respond to your request within a reasonable timeframe.
Third-Party Links
Our site may contain links to third-party websites for your convenience or reference. These links do not signify our endorsement of those sites. We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any site you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any changes will be posted on this page with an updated "Effective Date" at the top.
We encourage you to review this policy periodically. Continued use of our website after any updates constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us directly:
SMS & Text Messaging Notice: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.